We offer dedicated in-house cleaning and maintenance services for Airbnb properties. Our team ensures every home is spotless and fully prepared for guests. Discover more about how we keep your property in top shape here.
Our dedicated Maintenance Team ensures each property is guest-ready, promptly addressing any issues and conducting routine inspections. Common maintenance tasks include A/C repairs, water heater replacements, paint touch-ups, light bulb changes, leak repairs, and more.
At every check-in, we supply and replenish all guest essentials, including towels, linens, shampoo, conditioner, body wash, soap, bottled water, coffee, tea, sugar, toilet paper, and more.
We offer both general and deep cleaning services for all properties, carried out by our skilled and licensed cleaning team. If guests need additional cleaning during their stay, our team is ready to assist.
Guests are responsible for covering the cleaning costs, while owners only pay if they stay at the property themselves. Maintenance expenses fall under the general upkeep of the property and are covered by the owner. However, if any damage is caused by guests or a Vogue Vacation Homes staff member, the resulting maintenance costs are the exception and will be charged accordingly.
To ensure the highest quality of service, we operate separate, fully licensed Cleaning and Maintenance companies. Our staff are trained to meet the rigorous standards of Vogue Vacation Homes. We handle all cleaning in-house and only outsource highly specialized maintenance tasks. Each team member is specifically trained for their role, ensuring expert knowledge and precision in every job.
If a member of the Vogue Vacation Homes staff accidentally damages an item during cleaning, we will repair or replace it at no cost to the owner.
We strive to address all maintenance issues within a few hours, with teams stationed in key Dubai areas ready for immediate call-outs. For major issues requiring parts, resolution may take longer, but our goal is to complete all repairs within 24 hours.
In most cases, no. Coordinating third-party maintenance for guests on short notice can be challenging and may lead to delays, dissatisfied guests, and potential refunds. By using our in-house teams, we can ensure timely service and maintain full control over scheduling.
Basic cleaning tools, such as a vacuum and mop, must be available at the property during onboarding. Ongoing replenishment of cleaning supplies is handled by the Vogue Vacation Homes cleaning team.